Terms of service

Last updated: 10 November 2026

Rose Theory Skin is operated by COBALT COMMERCE LLC, a United States limited liability company. Registered address: 1017 S Hiawassee Rd, Apt 3712, Orlando, FL 32835, United States. Contact: contact@rosetheoryskin.com.

Orders and payment

These terms apply to purchases through Rose Theory Skin. Review the item, pack size, delivery address, currency and order total before you place your order. Our base currency is EUR. Where local currency is available, the applicable currency and total are shown before you pay. Available payment methods and any taxes we collect are shown at checkout. If we cannot fulfil an order, we will notify you and refund any payment for the unfulfilled items.

Product information

Follow the ingredient information, warnings and directions supplied with the product. Images may appear different on different screens. Statutory requirements that goods match their description remain unaffected.

Delivery, cancellations and refunds

We process orders in 1 to 3 business days. After dispatch, estimated delivery is 7 to 15 business days in Europe (including the United Kingdom and Switzerland), and 9 to 15 business days in the United States and Canada. These are transit estimates; the processing period is additional. Business days exclude weekends and applicable public holidays.

Standard tracked shipping is free to the countries specified in our shipping policy. Our return and refund policy explains voluntary refund requests, statutory cancellation rights and remedies for faulty goods.

Mandatory consumer rights apply independently of our voluntary policy. In particular, remedies for faulty, unsafe, misdescribed or undelivered goods are not limited by our 30-day commercial window. EU consumers have a legal conformity guarantee of at least two years, subject to national law; UK consumers retain their rights under the Consumer Rights Act 2015. Nothing here removes a remedy available under the law of your residence.

Use of this store

Do not interfere with the operation of the website or use another person’s information without authority. Our privacy policy describes our use of personal data.

Law and disputes

Florida law applies subject to any mandatory protections of your country or state of residence. This choice does not prevent you from bringing a claim in a court otherwise available to you as a consumer. Contact contact@rosetheoryskin.com for assistance.